Services

Breadth of Offering
Red Sky Solutions offers best-practices implementation and consulting services focused around Salesforce.com CRM solutions. Services cover:

Salesforce.com Solutions
Unlimited Edition
Enterprise Edition
Professional Edition
Team Edition
Mobile Edition
Partner Portal Edition
Offline / Wireless Edition
Associated Services
XML Programming/API Integration
Process Development
      Lead Management
      Forecasting and Sales Closure

Experience and Approach
The certified consultants at Red Sky Solutions have implemented Salesforce.com CRM solutions across a multitude of industries. Red Sky Solutions offers fixed-price services to ensure your confidence in exactly what will be provided and at what investment level.

Implementation Components

1. Business Process Review

  • Review and document current business processes
  • Map business processes to Salesforce.com CRM functionality
2. Setup & Customization
  • Sales Configuration
  • Marketing Configuration
  • Support Configuration
  • Customization
  • Initial user setup
  • Data sharing and security setup
  • Page layouts and user groups setup
  • Offline Briefcase
3. Data Migration
  • Assistance with data mapping
  • Initial account, contact, and lead migration
4. Training
  • Custom onsite Sales and Support Training
5. HealthCheck 45TM
  • Includes usage/operations review along with question and answer session to ensure maximum benefit being derived from the Salesforce.com solution
  • Held approximately 45 days after implementation is completed

© 2008 Red Sky Solutions.